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Best Roadside Service

Best Roadside Service is an American owned and operated company that began with the vision of providing customers with the best emergency roadside assistance plans available at competitive prices. Our core values have always focused on offering the best customer service standards in the industry.
Our service administrator* has been in business for over 50 years, since 1962, servicing the needs of over 15 million customers, so you can count on our stability, professionalism, and reliability 24 hours a day, 365 days a year. They handle over 70,000 calls a month and help over 1 million members each and every month!
Our model has been to keep things simple by offering comprehensive roadside service plans for consumers with our vehicle and individual plans, and for businesses with our commercial and fleet packages. What you won’t find are distracting services that don’t provide any value to our members.
Simply put, Best Roadside Service’s mission statement is to serve our members by providing the peace of mind and security that comes from having the best emergency roadside assistance policy, administered and provided by an American owned and operated company with conservative values and beliefs.
We cover individuals, a variety of vehicles including motorcycles and scooters, and commercial/fleet vehicles. Our services cover any passenger vehicle with the exception of class 5-8 vehicles and large buses.

Our Service Works Everywhere!

Our service works in any location throughout the United States and Canada. If you live in any of the 50 states or 10 Canadian provinces, you can take advantage of our membership programs and benefits. We have one of the largest databases of qualified service providers – 45,000 and growing – who have been pre-screened in all areas of the U.S. and Canada. With Best Roadside Service, help is always nearby and just a phone call away.

Fast Response Time

Our nationwide average response time is 34 minutes. This is made possible by the technology of our dispatch systems and by our well-trained service representatives. This is an average nationwide response time for our services. Actual response time can fluctuate based on weather, time of day, and year, as well as by proximity to highly populated areas.

Customer Satisfaction

Your satisfaction is important to us, so we focus on providing you with the best service possible.
• All customer service professionals have a minimum of three years of experience.
• We support English, Spanish, and French speaking members.
• Our services are available 24 hours a day, 365 days a year.

Included Services and Benefits

We offer some of the best services in the roadside assistance industry including:
• Towing – up to 75 miles per service call
• Lockout and lost key services
• Flat tire services
• Fuel delivery
• Dead battery services
• Trip and routing services
• Personal assistance
• Travel arrangement services
• Full VIP concierge services
• and more…

Why Choose Us?

Flexible Plans – Our emergency roadside assistance plans are flexible to meet your needs! Plans may cover either an individual and follow them regardless of the vehicle they are in, even if they are not the driver, or they can cover a specific vehicle or vehicles no matter who is driving. Our goal is to help make sure you and your loved ones are covered in the event of a roadside breakdown or emergency.

Affordable Coverage – Our plans are also affordable, while still providing you with the premium service you normally find on the most expensive roadside assistance plans. In addition, you’ll get the $5 a month discount just for being a
CAP member. All of our plans at Best Roadside Service include access to our VIP member benefits, including travel and cruise discounts, automotive discounts and trip planning services.

Fast Response Time – The technology of our dispatch system and our well-trained service representatives mean we’re able to get help routed to you quickly and consistently. With our nationwide average response time of 34 minutes, you can rest easy knowing in the event of a vehicle disablement, our goal is to get you back on the road as quickly as possible.

*All 24-Hour Roadside Assistance Services and Benefits are administered through Nation Motor Club, Inc.

Administrative offices at 800 Yamato Road, Suite 100, Boca Raton, FL 33431. For Arizona, Arkansas, Hawaii, Louisiana, Massachusetts, Nevada, Tennessee, Texas and Washington members, services are provided by Nation Motor Club, Inc. dba Nation Safe Drivers. For California members, services are provided by Nation Motor Club, Inc. | California Motor Club Permit Number 5157-3

Log in or sign up to receive these benefits with CAP discounts.

Posted in : Benefit Profile
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